My first attempt on Bangkok Airways was such a pleasant one I HAVE to blog about it.
The bangkok-based carrier is a regional airline (not a budget carrier) with Ko Samui as its focal destination – It offers flights between Samui and Singapore as well as Hongkong, among others.
The main difference between Bangkok Airways and other airlines is its focus on delighting the customer:
1) Check-in – very swift with no queue at all
2) Lounge access – for both economy and business class passengers (albeit, a different lounge for each)
3) Boarding – although boarding was done on a no-row-call/free for all sequence, all passengers were nicely seated within minutes!
4) Onboard Meal – everyone was served a snack, dessert and beverages on a tray – this was despite the fact that the flight from Bangkok to Samui is barely one hour long!
Our entire experience with Bangkok Airways was very delightful – journey was smooth and we were pampered with high level of service (and attention to details) from beginning till end. Will definitely fly Bangkok Airways again when there is a chance!
Our joy was prolonged upon landing – Samui airport to be such a charming airport it swept us off our feet! The entire airport is resort-style – complete with palm trees and tropical decor.
What a wonderful start to my Ko Samui experience 🙂