I am very disappointed with my “attempted” visit to Dean last weekend.
HORROR 1- A VERY dead line
I tried calling Dean & Deluca for more than 10 times over 3 different days to make reservations but no one picks up the phone. Can someone tell me what is the number in the website for?
Despite the bad call experience, we were still determined to visit this upmarket café and grocery – See what good marketing does to you. 🙂
HORROR 2 – No proper queue
I was fully prepared to queue when I reached Dean @ 4pm on a Sunday. The whole place was fully occupied and I could not see a proper queue. The waitress informed me that it’s free seating – So basically you have to hover around the tables and once someone is ready to leave, you need to “accelerate” and “chop” the table immediately.
This is seriously not my idea of a leisure tea in an upmarket café. I certainly do not want people hovering around when we are having our girls talk.
Needless to say, we took our business elsewhere.
Bye, Dean. All the best. 🙂
That’s so crass! The free seating thing. What, they think this is a hawker centre izzit?!? If I wanted hawker centre-style seating, I’ll go to a hawker centre, not an upmarket bistro that charges me upmarket prices, thank you very much.
Exactly! I’m sure the crowd will disappear after the initial hype unless the management do something about it.
Like a cafeteria! They should charge less then….
Yes – I’m so shocked with the free seating policy! 😦